Shipping & Handling

Each fragrance creation is carefully blended, labeled, and packaged by hand to ensure quality and attention to detail. If you have any questions or need further assistance, please visit raw-scent.com to find region-specific support and additional delivery information.


Delivery Services

We offer a range of shipping options depending on your location and preferences. Availability of services may vary by region and product type.

Some delivery methods may be subject to restrictions based on product composition or local regulations. In certain areas, enhanced delivery services may only be available under specific conditions.

For more information about available delivery options in your area, please refer to raw-scent.com.


Order Processing

All orders are prepared with care before dispatch. Processing begins once your order has been successfully placed and confirmed.

Orders are typically handled during standard business operating days. Please note that processing may be affected by public holidays, high-demand periods, or unforeseen operational factors.

You will receive a confirmation once your order has been accepted and is being prepared.


Tracking Your Order

After your order has been shipped, a confirmation notification will be sent along with tracking access. This allows you to monitor the progress of your shipment.

Tracking details may take a short period to become active after dispatch. You may also access your shipment status by visiting your account on raw-scent.com.


Delivery Limitations

Certain products may be subject to shipping restrictions depending on destination regulations. In some cases, only specific product categories can be delivered to particular regions.

We recommend reviewing local import guidelines before placing an order to ensure compliance with applicable requirements.


Undeliverable Shipments

If a package cannot be successfully delivered, it may be returned to the sender. This can occur due to incomplete information, failed delivery attempts, or local handling constraints.

In such cases, further assistance can be requested through raw-scent.com to arrange next steps.


Duties and Import Considerations

Orders shipped internationally may be subject to customs procedures in the destination country. Any applicable requirements or formalities are determined by local authorities.

Customers are encouraged to familiarize themselves with their country’s import policies prior to placing an order.


Need Assistance?

If you have questions regarding your order, delivery status, or shipping policies, please visit raw-scent.com for support resources and guidance.